Seen by the Select Few
Before You See Clearly
What lenses do you offer for optical glasses?
What lenses do you offer for optical glasses?
We offer high-index, blue light filtering, and photochromic lenses to suit your visual needs and lifestyle.
Can I use my existing prescription?
Can I use my existing prescription?
Yes, you can use your existing prescription as long as it's current and valid. We recommend using a prescription that's less than two years old for optimal vision correction. Simply upload your prescription during checkout or email it to us at [service@weissoptix.coml]. Our optical team will verify the details and craft your lenses with precision.
Do you offer adjustments or fitting services?
Do you offer adjustments or fitting services?
Yes, we provide complimentary adjustments for all frames purchased from WEISS OPTIX. If you're in Hong Kong, visit our location for professional fitting and adjustments. For international customers, we include detailed fitting guides with every order, and our customer service team is available to assist you remotely. We want to ensure your frames fit perfectly.
How do I choose the right frame for my face shape?
How do I choose the right frame for my face shape?
Choosing the right frame depends on your face shape. Generally: round faces suit angular frames, square faces look great with rounded styles, oval faces can wear most shapes, and heart-shaped faces pair well with bottom-heavy frames. Browse our curated collections or use our virtual try-on feature to see how different styles complement your features. Our team is also happy to provide personalized recommendations.
How long does shipping take?
How long does shipping take?
Please note that all our prescription glasses are meticulously custom-made to your exact vision specifications, ensuring optimal fit and clarity. As a result, orders are typically processed within 5–7 business days (this includes prescription verification, lens crafting, and frame assembly). Once your order ships, standard delivery takes an additional 10–14 business days, depending on your location. Every order comes with full tracking capabilities: we’ll send you a tracking number via email the moment your package leaves our facility, along with real-time updates throughout the entire fulfillment and shipping process so you always know where your glasses are.



